Acting with integrity means making the right decisions, which are based on a strong code of ethics and our values of reliability, innovation, excellence, sustainability, and collaboration. Only by adhering to the highest ethical standards and compliance with local laws and regulations can we provide the standards of excellence we are known for by our clients.
Our approach is rooted in trust – specifically, earning our clients’ trust by delivering outstanding customer service and acting with integrity in all that we do. We recognize that our ethical reputation is one of our most valuable assets. To preserve and protect it, we are guided by our Code of Conduct, which outlines the basic legal guidelines that we must follow and the general ethical principles that help each of us make the right decisions when conducting business worldwide. As a socially responsible organization, we owe it to ourselves, our partners, and the communities affected by our work to adhere to these ethical principles and seek business partners who live up to the same standards.
These values are supported by a range of policies, which outline how we approach different governance issues.
Our Code of Conduct provides a consistent and company-wide statement of how we conduct ourselves and the business practices we use. It establishes the expectations, obligations, and responsibilities of all of our employees and sets out guidelines for behavior in all situations and circumstances, irrespective of the local culture, business climate, or competitive environment.
We are committed to respecting the dignity and human rights of the individuals with whom we work. Our Modern Slavery Act Statement describes how we continually assess the possible modern slavery risks in both within our own operations and our supply chain and conduct due diligence to ensure we are not causing or contributing to adverse human rights impacts.
Our working environment is one where employees are encouraged and supported to challenge questionable conduct. Our Whistle-blower Policy ensures that there is no retaliation against those who report issues and concerns in good faith.
We have a zero-tolerance approach to bribery and corruption in all their forms, whether directly or through third parties. Our policy explains what bribery and corruption are, and what our employees should do if they suspect any wrongful business activities.